Shipping policy

We are happy to inform you that we ship our product across Europe, specifically to: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia Lithuania Lucembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland. 

Orders are processed and shipped within 3 business days. If you make an order during a weekend, the order will be processed and shipped at the begging of the following work week. Once your order has shipped, you will receive a confirmation email containing your tracking information. If you have not received this email, please, check your spam folder, or email us at info@getjoyrnal.com for further support.

Please note that we cannot be held accountable for any shipping delays caused by the carrier. Should inaccurate or incomplete address information be provided, it may delay processing time by a few business days. Therefore, we encourage all customers to review their shipping and billing information prior to checking out in order to avoid any possible delays and ensure smooth shipping and delivery.